I am an Assistant Professor at the School of Labor and Employment Relations (LER), University of Illinois at Urbana-Champaign. My research focuses on worker voice, technology and work, and employment structures, and has been appeared in outlets such as ILR Review and Work and Occupations. At LER, I teach graduate-level courses in Collective Bargaining and Industrial Relations Theory. I completed my PhD at the Institute for Work and Employment Research at the Sloan School of Management, Massachusetts Institute of Technology. 

As an industrial relations scholar by training, my research focuses on worker voice, technology, and the structure of employment relations. I used mixed methods in my research, although I primarily focus on qualitative data collection and analysis.

A major stream of my current work concerns worker input into automation in the hospitality industry. I am a co-PI on a multidisciplinary team, headed by human-computer interaction scholars at Carnegie Mellon and UNITE HERE, and funded by the National Science Foundation, examining algorithmic management in hotel housekeeping. 

Other streams of my research focus on technology and voice in education, and the intersection of technology, information transparency, and multilayered employment relationships in nursing. 

Finally, I care deeply about making theoretical contributions to the field of industrial relations, having done so through  conceptual and review pieces on conflict, inequality, and the social contract at work, and with work underway on gender and industrial relations. 

Please find a complete list of my publications here.

I have taught courses and course modules at the graduate and undergraduate levels, and in open courses for the general public, on work, employment, and labor relations.  These include courses in collective bargaining and a PhD seminar in industrial relations theory. I also guest lecture on topics such as technology and work and qualitative methods.

University of Illinois at Urbana-Champaign

LER 542 Collective Bargaining (master-level course; online and in-person)

LER 556 Industrial Relations Theory (PhD Seminar)

Teaching quality recognition: UIUC Teachers Ranked as Excellent 

MIT Sloan School of Management

15.662x: Shaping the Future of Work, MITx

Video lectures: The Decline of Unions, Emerging Forms of Worker Voice, Worker Voice and Technology

15.301: Managerial Psychology Teaching Section: Research Methods in the Social Sciences

Kaufman Teaching Certificate, MIT Teaching + Learning Lab, Spring 2017